Refund policy
Due to the nature of our products and for hygiene reasons, ALL SALES ARE FINAL.
We do NOT accept:
- Returns
- Exchanges
- Refunds
This applies to:
- Wigs
- Bundles
- Closures
- Frontals
- Sale items
Please review product descriptions carefully before purchasing.
Damages and issues
If your receive an incorrect or damaged item, please contacts us within 48 hours of delivery with:
- Your order number
- Clear photos of the item and packaging
Claims submitted after 48 hours will not be accepted.